The People Behind Reliable HVAC Equipment

Valent manufactures commercial HVAC equipment that keeps indoor spaces comfortable by controlling temperature, humidity, and outdoor air. Beyond reliable products, customers can count on the people at Valent to understand their project, answer questions, and handle the unexpected. Valent's team members and representatives deliver knowledgeable support from the first design conversation through years of on-site operation.

Local Experts Wherever You Are

Valent provides a national network of representatives through Trane^®, one of the market leaders in the HVAC industry. Trane's account managers and sales engineers give customers access to local expertise. This is important because construction practices, codes, and climate vary from one area to another. Your rep will know your local codes, practices, and project requirements, whether your project is a renovation or a new building. When it's time for installation and start-up, Trane's service teams can handle those steps on-site, as well as supporting the equipment once normal operation has begun. Meanwhile, Valent's team members are a bedrock resource for product knowledge, application expertise, and technical questions.

Sales Engineers Know Valent's Products By Heart

The Valent sales team brings extensive experience with our products and how they can be applied. They can review project specifications, design intent, and application requirements to verify whether a proposed solution will work. If necessary, they can spot issues before equipment is ordered, recommend other approaches, or consult with Valent’s product engineers regarding specialized applications. Controls are one example. Even if airflow, capacity, and other performance requirements are satisfied, the controls strategy needs to match how the equipment will be operated day-to-day. Valent’s team partners closely with your rep to align all aspects of the project, creating a smooth path to start-up and long-term operation.

Technical Support If You Need It

Valent's products are engineered for efficiency, manufactured to exact specifications, and tested to verify correct operation before they ship. (To learn more about Valent's rigorous quality process, read our recent news story.) Even with the most dependable equipment on the market, questions or issues may arise during the product's operating life. That's where Valent's technical support and parts teams come in. Field technicians and contractors work with many types of equipment and can't always be experts on every model. Valent technical support focuses specifically on Valent products and can work through symptoms with the technician on site. They help determine what the equipment is doing, identify what's needed, and efficiently move toward a solution.

Reliable Products Backed By Knowledgeable People

Dependable equipment performance is an essential part of Valent’s promise. So are the talented people who help select, start up, and troubleshoot that equipment. Valent’s representatives, sales managers, and technical support teams bring different expertise but share the same purpose: helping customers get the right solution and supporting it for years of successful operation.