Technical Support

Start-Up Documents
Start-Up Instructional Videos
Installation Manuals
Mechanical FAQs
Controls FAQs
BMS FAQs

Tech Support Contact

1-800-789-8550
appliedservice@valentair.com

Start-Up Documents

Packaged Rooftop Products

Model VR Start-Up Report

DOAS Products

Models VX, VXC, VXE Start-Up Report

Models VX, VXC, VXE Pre-Start-Up Checklist

Models VX, VXC, VXE Quick Start Guide

DOAS BACnet Quick Start Guide

Energy Recovery Products

ERV Start-Up Report

Model ERW-I Quick Start Guide

Start-Up Instructional Videos

Inspection

Cooling

Heating (Greenheck Furnace)

Heating (Heatco Furnace)

Dampers

Fans

Energy Recovery (Wheel)

Installation Manuals

Packaged Rooftop Products

Model VR Manual

Model VR Controller Manual

DOAS Products

Models VX, VXC, VXE Manual (R-454B)

Models VX, VXE, VXC Controller Manual (R-454B)

Models VX, VXC, VXE Manual (R-410A)

Models VX, VXE, VXC Controller Manual (R-410A)

Models VX, VXC, VXE Gas-Fired Furnace Manual

Heat-Cool Only Control Manual Supplement

BACnet Integration Guide for DOAS

VX Series Legacy Remote Condensing Unit Manual

Energy Recovery Products

Model ERW-M Manual

Model ERW-E Manual

Model ERC-M Manual

Model ERC-E Manual

ERV E-Series Controller Manual

ERV M-Series Controller Manual

Model VIVE Controller Manual

Frequently Asked Questions (FAQs)

Mechanical

How Do I Complete Furnace Commissioning On A Furnace Model PVG?

How Do I Install My BAPI Modbus Space Thermostats?

How Do I Install The Condensate P Trap That Came With My Unit?

How Do I Set Up My Greentrol Airflow Monitoring Station?

Where Do I Connect My Smoke Detector Or Emergency Shutdown To My Unit?

How Do I Install the Supply Discharge Temperature Sensor?

How Do I Fix A Hot Gas Reheat Actuator Slipping On The Valve Shaft?

What Tolerances Are Acceptable For Site Power?

How Do I Calibrate A Dirty Filter Pressure Switch?

How Do I Remove A Fan Wheel From The Motor's Shaft?

How Do I Troubleshoot A NTC Temperature Sensor?

How Do I View And Edit ABB ACS320 VFD Parameters?

How Do I View And Edit Yaskawa VFD Parameters?

How Warm Should It Be Outside For Refrigeration Cooling Startup?

What Are Common Causes Of A Controller Not Having Power?

What Is A Phase Voltage Monitor And What Does It Do?

What Is On The Pre-Startup Checklist?

What Lifting Methods are Recommended for DOAS Units?

When Do The Refrigerant Pressure Switches Trip?

Where Do I Install A Duct Static Pressure Sensor?

Where Do I Measure Subcool And Superheat And What Are Their Ideal Values?

How Do I Verify A2L Leak Detection Operation and Sensor Status?

Controls

What Is The Controller's Service Password?

How Do I Add Or Remove The Modbus Space Thermostat In the Controller?

How Do I Add Or Remove Inputs And Outputs In The Controller?

How Do I Back Up Settings And Restore Them To The Controller?

How Do I Connect To And Use The Web UI?

How Do I Input An Occupancy Schedule In My Controller?

How Do I Manually Override Components?

When Will The Unit Enter Dehumidification Mode?

How Do I Add A Sensor Value Offset?

What Are The Cooling And Heating Ambient Lockouts And How Do I Change Them?

How Do I Change The Temperature Control Mode Of The Unit?

How Do I Change My Fan Control Mode?

How Do I Change What Will Trigger The Unit Into A Dehumidification Mode?

How Do I Change The Controller's Date, Time, And Time Zone?

How Do I Change The Controller's Units Of Measure?

How Do I Disable Dehumidification In The Controller?

How Do I Set A Static IP Address On My Computer?

How Do I Troubleshoot A Heat Wheel Rotation Not Detected Alarm?

What Does “Supply Exhaust Fan 1 Run Status Not Proven” Mean?

What Does A Heat Pump Heating Locked Out Alarm Mean In An Air Source Heat Pump?

What Does Remote Off Mean?

When Does An Air Source Heat Pump Go Into Defrost?

Why Is The Unit In Off Standby Mode?

Why Won't The Controller Accept A Changed Setpoint?

Building Management Systems (BMS)

How Do I Add BACnet MSTP IP To My Unit In The Field?

How Do I Connect My Unit To A BACnet MSTP IP BMS?

How Do I Find The Controller's MAC Address?

How Do I Switch Between BACnet MSTP And BACnet IP?

Which Ethernet Port Can I Use?

Should BACnet Data Be Retrieved Using Polling Or Change Of Value (COV)?

Should I Use Shielded Or Unshielded Communication Wire For BACnet MSTP?

When Are End-Of Line Resistors Recommended For BACnet MSTP?

Where Can I Set The Controller's BACnet MSTP Settings?

Why Are The BMS Sensor Values Not Being Used By The Controller?

How Do I Verify BACnet Communications Using YABE?

Where Can I Find a Unit's BMS Points List?

Where Can I Set the Controller's BACnet IP Settings?

What Does BMS Offline Watchdog Is False Mean?

How Do I Configure The Controller For A BBMD?

Can The Carel Controller Have A Public IP Address?

Tech Support Contact